Responsible gambling at Winzie
Start playingGambling is entertainment. When it stops feeling that way, something needs to change. We've built controls into Winzie to help you stay in charge, and this page walks you through them alongside the UK resources that offer real support when you need it.
Why this matters
Most people gamble without problems. A minority find it becomes more than entertainment — it interferes with money, relationships, work, or simply stops being something they choose. Recognising that shift early is the point of this section.
Gambling should cost you nothing you cannot afford to lose. It should not take time you need for other things. It should not cause arguments or worry. When any of those statements stops being true, the tools below exist for exactly that moment.
Signs gambling is getting out of hand
These are behaviours that should concern you, stated plainly:
- Chasing losses — continuing to play after a losing session to try to recover what you lost.
- Spending money set aside for bills, rent, or groceries.
- Borrowing money to gamble, or to cover spending that gambling has displaced.
- Lying to family or friends about how much you spend or how often you play.
- Neglecting responsibilities at work, at home, or in relationships because of gambling.
- Feeling restless, irritable or guilty when you try to cut down or stop.
One of these on a bad day is not a crisis. A pattern of them is worth taking seriously.
Questions worth asking yourself
A short self-check, answered honestly:
- Do you gamble to escape problems or to feel better when you are down?
- Have you tried to stop or cut down and found you could not?
- Do you gamble longer or with more money than you intended?
- Have you lied about your gambling or hidden it from people close to you?
- Has gambling caused arguments or damaged relationships?
- Do you gamble with money you cannot afford to lose?
These are not diagnostic questions — they are prompts. If more than one of them applies to you consistently, consider reaching out to one of the organisations below.
Winzie's control tools
We offer three controls built into your account. Each one puts a limit on what you can do, and each one is there to be used before a problem grows.
Deposit limits
What it does: You set a maximum amount you can deposit over a period of time — daily, weekly, or monthly.
How it works: Once the limit is in place, the system will not allow a deposit that would exceed it. If you ask to increase a limit, the change takes 24 hours to take effect. If you ask to lower one, it happens immediately.
When to use it: At registration, or any time you want to cap your spending before you reach a point where you regret it.
Account suspension
What it does: Temporarily blocks access to your account for a period you choose.
How long it lasts: You decide the duration. During that time you cannot log in, deposit, or place bets.
When to use it: When you need a break — a few days, a week, or longer — and you want the decision enforced rather than left to willpower.
Self-exclusion
What it does: Closes your account for a minimum of one month, or longer if you ask.
How it works: Once you activate it, your account cannot be reopened during the exclusion period. No exceptions.
When to use it: When you know you need to stop and you need the site to enforce that decision.
Practical limits that work
General advice is rarely useful. These are specific steps people take to keep control:
- Set a budget before you log in, and withdraw everything above it immediately after a winning session.
- Use a separate card or e-wallet for gambling, funded only with money you have already decided to spend.
- Set a timer. When it goes off, stop — win or lose.
- Do not gamble when you are upset, stressed, or drinking.
- Keep a record of what you spend. Seeing the total over a month is more useful than remembering individual sessions.
- If you find yourself thinking about gambling when you are not playing, or planning your day around it, treat that as a warning sign.
Where to get help in the UK
These organisations provide free, confidential support. You do not need to be in crisis to call them — concerns about your own behaviour, or someone else's, are enough.
GamCare offers advice, counselling, and a 24/7 helpline staffed by trained advisers. National Gambling Helpline: 0808 8020 133 (free). Online support and live chat at gamcare.org.uk.
BeGambleAware provides information, tools, and a directory of local services. Visit begambleaware.org.
GamStop is a free national self-exclusion scheme. Registering blocks your access to all UK-licensed gambling sites for a period you choose — six months, one year, or five years. Once active, it cannot be reversed until the period ends. Register at gamstop.co.uk.
Gordon Moody offers residential treatment and online programmes for people with serious gambling problems. More information at gordonmoody.org.uk.
Blocking software
If you want to prevent access to gambling sites across all your devices, two tools do this effectively:
Gamban blocks gambling sites and apps on phones, tablets, and computers. It runs in the background and cannot be easily disabled. Paid subscription. Details at gamban.com.
BetBlocker does the same, free of charge. Available for Windows, macOS, Android, and iOS. Download at betblocker.org.
Protecting minors
Access to our site is restricted to players aged 18 and over (18+). If you share a device with someone younger, parental-control software such as Net Nanny or Qustodio can block gambling sites at the device level.
If you have concerns about a young person's gambling, GamCare's Young People's Service offers specialist support: gamcare.org.uk.
Contact us
For questions about the controls on your account, or to activate a limit or exclusion, email [email protected]. We respond within 48 hours.
Gambling should be entertainment, not a chore. If it has stopped feeling that way, the resources on this page exist to help you take the next step.
This site is for players aged 18 and over (18+). Support with gambling is free and confidential at BeGambleAware.org.